FREQUENTLY ASKED QUESTIONS

The Epiderma products are developed by MUDr. Jiří Skalický, founder of the brand and author and co-author of several patents of international significance. He has long been engaged in his own research focused on the care of problematic skin.

Betuldiol® is a patented composition developed by the Epiderma brand, specifically by its founder MUDr. Jiří Skalický. It is based on cannabidiol enriched with betulin and is a characteristic feature of Epiderma cosmetics.

The full composition of products containing Betuldiol® can always be found on their product pages.

The characteristic feature of our cosmetics is the patented Betuldiol® composition; in food supplements, the combination of all the substances they contain takes effect. The full composition of each product can be found on its product page.

The food supplement DermBalance Complex®, for example, is vegan and contains 13 carefully selected substances; zinc and vitamin A in it contribute to the maintenance of normal skin.

The food supplement DermBalance Complex® is fully vegan – the capsule is made of plant-based HPMC, the omega-3 comes from algae, vitamin D3 from lichen and vitamin A from beta-carotene. The composition and properties of every other product can be found on its product page.

According to its specification, DermBalance Complex® contains none of the 14 legally monitored allergens – neither gluten, milk and lactose, soy, nuts, eggs nor fish; it is also GMO-free. For other products, please always check the composition on their product page.

Our cosmetics and food supplements are manufactured in accordance with applicable legislation and undergo a safety assessment. When the recommended use is observed, they are safe.

You can check the composition of each product on its product page with regard to any individual sensitivity.

Epiderma cosmetics can be used in children from the age of 3. For food supplements, follow the notice on the packaging – Be Well and Sleep Well are not recommended for children and DermBalance Complex® is not intended for children under 12.

For children, we recommend consulting the use with a doctor.

Epiderma cosmetics can also be used during breastfeeding. For food supplements, always follow the notice on the packaging – DermBalance Complex®, for example, is not intended for pregnant and breastfeeding women.

During pregnancy and breastfeeding, we recommend consulting any food supplement with a doctor.

Cosmetics can usually be used even while taking medication. For food supplements, we recommend consulting a doctor or pharmacist when taking medication concurrently and not exceeding the recommended daily dose.

The recommended method and frequency of use can be found for each product on its product page and on the packaging, where the exact dosage and method of application are always stated.

If you have specific questions, do not hesitate to contact us.

With cosmetics, an improvement in the appearance of the skin is usually noticeable within the first weeks of regular use. With food supplements, perception is individual and they make sense with regular, long-term use.

A food supplement is not a medicine and does not replace a varied and balanced diet or a healthy lifestyle.

Unfortunately, we do not send samples – our products are designed for long-term use. For a more advantageous purchase, follow our social media, where we inform you about promotions and collaborations.

You can find us on Facebook and Instagram.

The current delivery and payment options, including prices, are shown during the order in the cart and can also be found on the page with delivery and payment information.

Dyshidrotic eczema (medically pompholyx) is a type of eczema that manifests as tiny, intensely itchy blisters on the palms, along the sides of the fingers and on the soles of the feet. It is not contagious and its exact cause is unknown.

The blisters (vesicles) are approximately 1–2 mm in size, appear in clusters and may merge; the skin may peel and crack. It is a chronic condition that recurs in flare-ups usually lasting several weeks. Up to half of people with dyshidrotic eczema also have atopic eczema or a family history of it.

Because the condition may resemble other disorders (for example a fungal infection), the correct diagnosis should be confirmed by a doctor.

The exact cause is unknown. A combination of hereditary predisposition and environmental influences is involved, which trigger or worsen individual flare-ups.

The most commonly cited triggers include stress, excessive sweating of the hands and feet, contact with metals (especially nickel and cobalt), irritants, soaps and chemicals, seasonal changes and humidity, as well as allergies.

Dyshidrotic eczema is a chronic condition that generally cannot be permanently “cured”, but it can be well managed. The basis is avoiding triggers, regularly moisturising the skin and protecting the hands and feet.

In practice, it helps to recognise and reduce your own triggers, moisturise the skin consistently, wear protective gloves when working with water and chemicals, keep nails short and not scratch the blisters.

Part of daily care is gentle moisturising with soothing cosmetics – from our range you can use the bioactive cream for eczema (50 ml). Care from within is complemented by the food supplement DermBalance Complex®, in which zinc contributes to the maintenance of normal skin, hair and nails and vitamin A to the maintenance of normal skin.

If symptoms are pronounced, painful or recurring, see a doctor. Treatment (including prescription products) is always directed by a doctor.

The basis of daily care are moisturising and emollient creams that soften dry and irritated skin and help reduce the urge to scratch. Medicinal ointments (for example with corticoids) are prescribed by a doctor.

Moisturise the skin regularly and choose gentle products without irritating ingredients. For daily cosmetic care of dry and sensitive skin, you can use our bioactive cream for eczema (50 ml).

Do not start corticoid ointments or other medicines yourself – their use is always decided by a doctor.

No. Dyshidrotic eczema is not contagious – it cannot be transmitted by skin contact, nor via objects or surfaces.

Due to hereditary predisposition it may appear in several family members, but this is not transmission. It may also resemble contagious conditions (for example a fungus), so if in doubt, see a doctor.

The symptoms are similar; mainly the strain and the way of protection differ. The hands are more exposed to washing, soaps and chemicals, while the feet are exposed to sweat and closed footwear.

For the hands, protective gloves and moisturising after each wash help; for the feet, breathable footwear, care for sweating and thorough drying. In both cases, do not scratch and monitor triggers.

If the skin cracks or there are signs of infection (pain, swelling, pus-filled blisters), see a doctor.

Home care is based primarily on preventing triggers and gentle, regular moisturising of the skin. However, it does not replace a doctor’s care if the problems are severe or recurring.

It helps to avoid triggers, use gentle fragrance-free cleansers, moisturise frequently, apply cool compresses for itching, wear protective gloves and not puncture the blisters. For the care of dry skin you can use our bioactive cream for eczema (50 ml).

See a doctor if there are signs of infection or severe or recurring problems.

Tiny itchy bumps or blisters on the hands can have a number of causes – from irritation and contact allergy to certain forms of eczema, such as dyshidrotic eczema. Without an examination, the cause cannot be reliably determined.

Common triggers of irritation are soaps, chemicals, metals and dry skin; moisturising and avoiding irritants help with care.

If the symptoms recur, weep, hurt or spread, consult a doctor.

Clear watery blisters on the sides of the fingers and on the palms are typical of dyshidrotic eczema, but they can also accompany other conditions. In themselves they are not contagious, unless there is an infectious cause – which a doctor will assess.

Itchy bumps all over the body may be related to an allergic reaction (for example hives), irritation, dry skin or other conditions. A sudden, extensive or worsening rash belongs to a doctor.

In the event of swelling of the face, lips or tongue or breathing difficulties, seek medical help immediately.

Small bumps on the face may be a manifestation of irritation of sensitive skin, clogged pores or certain skin conditions. Gentle, non-irritating care without aggressive ingredients is important.

If the symptoms persist or worsen, consult a doctor.

Distinguishing eczema from an allergic reaction by appearance alone is difficult and is reliably done by a doctor. In general, eczema tends to be chronic and recurring, whereas an allergic reaction sets in quickly after contact with a trigger.

To determine the cause, turn to a doctor.

Corticoids (corticosteroids) are medicines that suppress inflammation and are used, among other things, for skin diseases such as eczema or psoriasis. Topical (ointment) forms are applied to the skin and should always be used according to a doctor’s instructions.

Corticoids are medicines – they are not cosmetics and Epiderma does not manufacture them.

How long corticoids act in the body or in the skin depends on the type of product, its strength and the length of use. Your doctor or pharmacist will provide exact information about your specific product.

TSW (topical steroid withdrawal) refers to a skin reaction that may appear after stopping long-term or frequently used topical corticoids. The described manifestations include redness, burning, peeling and itching of the skin.

Never stop corticoids on your own – any change in treatment is decided by your doctor.

A doctor always decides on any alternatives to corticoid treatment. In the daily care of eczema-prone skin, regular moisturising and avoiding triggers play a key role.

For daily cosmetic care of dry and sensitive skin, you can use our bioactive cream for eczema (50 ml). Care from within is complemented by the food supplement DermBalance Complex®, in which zinc contributes to the maintenance of normal skin, hair and nails and vitamin A to the maintenance of normal skin.

Do not stop or change prescribed treatment without consulting a doctor.

Topical corticoids can, with long-term or excessive use, lead to undesirable effects on the skin (for example its thinning). They are therefore used only according to a doctor’s instructions and for the recommended period.

Always consult a doctor about appropriate use and the length of treatment.

Distinguishing topical steroid withdrawal (TSW) from a worsening of the eczema itself can be difficult and is reliably assessed by a doctor. A clue may be the connection with the recent discontinuation of long-term topical corticoids.

If you are uncertain and have problems, turn to your doctor.

Atopic eczema and atopic dermatitis are two names for the same chronic skin disease, which manifests as dry, itchy and reddened skin. It tends to be recurring and is often related to an allergic predisposition.

Atopic eczema typically manifests as dry, itchy and reddened skin, sometimes with peeling or weeping. It often appears in the bends of the elbows and knees, on the hands, neck and face.

The diagnosis is made by a doctor – turn to one if you suspect it.

In babies and small children, atopic eczema often appears on the cheeks, the head and in the bends, and manifests as dry, itchy skin. The basis of care is regular moisturising of the skin and avoiding irritants.

The food supplement DermBalance Complex® is not intended for children under 12.

Always consult a paediatrician or paediatric dermatologist about a child’s skin care.

The exact cause is unknown; a combination of hereditary predisposition, an impaired skin barrier and environmental influences is involved. The specific triggers differ for everyone.

The treatment of atopic dermatitis is always directed by a doctor according to severity – from lifestyle measures to prescription products. At the same time, regular moisturising of the skin and gentle cleansers are essential in daily care.

For daily cosmetic care of dry skin, you can use our bioactive cream for eczema (50 ml). Care from within is complemented by the food supplement DermBalance Complex®, in which zinc contributes to the maintenance of normal skin, hair and nails and vitamin A to the maintenance of normal skin.

Treatment is always decided by a doctor – cosmetics and a food supplement do not replace it.

Both belong to the eczemas, but they differ in their typical appearance and location. Dyshidrotic eczema forms tiny watery blisters on the palms and soles, while atopic eczema manifests as dry, itchy and reddened skin mainly in the bends and on the face.

Psoriasis is a chronic skin disease that manifests as sharply defined reddened patches covered with silvery scales, most often on the elbows, knees and scalp. It is not contagious.

No. Psoriasis is not contagious – it cannot be transmitted by touch or otherwise from person to person. It is related to an immune system response and a hereditary predisposition.

Psoriasis on the scalp manifests as reddened patches with scales and may resemble heavy dandruff. For care, choose gentle, non-irritating shampoos for sensitive scalp.

From our range, for gentle care of the scalp you can use our bioactive shampoo for psoriasis and seborrhoea (200 ml).

Treatment of scalp psoriasis is directed by a doctor (dermatologist).

Treatment of psoriasis is directed by a doctor (dermatologist) according to severity. In daily skin care, regular moisturising and gentle products without irritating ingredients help.

For the cosmetic care of dry, psoriasis-prone skin, you can use our bioactive cream for psoriasis (75 ml). Care from within is complemented by the food supplement DermBalance Complex®, in which zinc contributes to the maintenance of normal skin, hair and nails and vitamin A to the maintenance of normal skin.

A doctor decides on the treatment of psoriasis – cosmetics and a food supplement do not replace it.

Psoriasis arises from a combination of hereditary predisposition and an immune system response. It may be triggered or worsened by stress, infections, certain medicines or skin injury.

Seborrhoeic dermatitis is a common skin condition manifesting as redness and oily, yellowish scales in areas rich in sebaceous glands – on the scalp, in the eyebrows or around the nose. A yeast naturally present on the skin and individual predisposition contribute to its occurrence.

For seborrhoeic dermatitis, gentle shampoos for the care of irritated and oilier scalp prove effective; medicinal shampoos are recommended by a doctor. Regularity and gentleness are important.

For gentle care of the scalp, you can use our bioactive shampoo for psoriasis and seborrhoea (200 ml).

If the problems are pronounced or persistent, consult a doctor.

In babies, seborrhoeic dermatitis often appears as so-called “cradle cap” on the head. It tends to be harmless and usually subsides on its own.

Always consult a paediatrician about a child’s skin care.

Dandruff is a mild flaking of the scalp, seborrhoeic dermatitis adds redness and oily scales, and psoriasis forms sharply defined patches with silvery scales. The exact distinction is confirmed by a doctor.

Acne is a common skin disease and managing it requires patience and regular care – there is no quick “miracle” removal. Gentle cleansing, non-irritating care and not squeezing the lesions help.

For moderate to severe acne, it is advisable to turn to a dermatologist.

For pronounced or painful acne, see a dermatologist.

Pimples (comedones) arise from clogged pores. Squeezing is not recommended – there is a risk of irritation, inflammation and scarring. Regular gentle cleansing and non-comedogenic care are better.

The basis is gentle cleansing, non-irritating moisturising and non-comedogenic products; do not dry out the skin unnecessarily. If inflammatory lesions break out, consult a dermatologist.

From our cosmetics for acne-prone skin, you can use the bioactive acne cream (30 ml) for daily care.

Micellar water serves to gently remove impurities and make-up and can be part of the care of acne-prone skin. On its own, however, it does not solve acne – the overall care regimen is decisive.

From our range, you can use the bioactive micellar water for acne (300 ml) for gentle cleansing of acne-prone skin.

Regular gentle cleansing, non-irritating care, not squeezing the lesions and choosing non-comedogenic cosmetics and sunscreens help. For persistent lesions, see a dermatologist.

Sensitive skin needs gentle, non-irritating care – products without fragrance and aggressive ingredients and consistent moisturising. Avoid frequent washing with hot water.

For daily care of sensitive and dry skin, you can use our bioactive cream for eczema (50 ml) (suitable also for children from 3 years); the Hand Cream with Canacorilin® Complex (50 ml) is suitable for the hands.

Dry skin is made more supple by regular application of moisturising and nourishing creams, ideally after washing while the skin is still damp. Choose gentle cleansers that do not disrupt the skin barrier.

Micellar water is a gentle cleansing product that removes impurities and make-up without the need for rinsing. It is suitable for daily cleansing, including sensitive skin.

From our range you can use the bioactive micellar make-up remover (300 ml) for gentle make-up removal and cleansing of sensitive skin.

Cleanse the skin morning and evening with a gentle product, avoid aggressive scrubbing and hot water. After cleansing, soothe and moisturise the skin.

For ordinary muscle strain, rest, gentle movement and gradual loading usually help; the problems mostly subside on their own within a few days.

Discuss pain after an injury, or severe or long-lasting pain, with a doctor.

Pain from ordinary strain (for example after exercise) usually subsides within two to five days. Severe, long-lasting pain, pain after an injury or pain accompanied by swelling, redness or fever belongs to a doctor.

For ordinary problems, rest, gentle movement and recovery help. Long-term or recurring joint and muscle pain belongs to a doctor, who will determine the cause.

Have recurring or long-term pain examined by a doctor.

Hemp ointments and balms are used as cosmetics for massage and skin care. Claims about pain relief are not permitted for cosmetic products – for muscle and joint pain, follow your doctor’s recommendation.

From our range we offer the Hurtex hemp (CBD) warming gel, intended for massage and warming cosmetic care of the skin after strain.

Hair loss can have many causes – from heredity and hormonal changes to stress, nutrient deficiency or illness. The cause should be assessed by a doctor (dermatologist).

Under normal circumstances, a person loses approximately 50–100 hairs a day, which is a normal part of their renewal. A significantly greater or sudden loss is a reason to visit a doctor.

With hair loss it is crucial to find out the cause – so it is worth consulting a doctor. In general, a varied diet, gentle care of the hair and scalp and stress management are beneficial.

Among food supplements we offer Hair Booster Premium, which contains biotin contributing to the maintenance of normal hair (not intended for pregnant or breastfeeding women and children under 12). Care from within is complemented by the food supplement DermBalance Complex®, in which zinc contributes to the maintenance of normal skin, hair and nails and vitamin A to the maintenance of normal skin.

Have pronounced or sudden hair loss assessed by a doctor.

Inflammation is a reaction of the body that, if it persists, should be assessed by a doctor – there is no supplement that “cures” inflammation. In general, a varied diet, sufficient sleep and exercise and reducing risk factors are beneficial for the body.

Have persistent or recurring inflammation examined by a doctor.

Long-term insomnia has a number of causes and belongs to a doctor – it may be a symptom worth examining. Sleep hygiene can help: a regular routine, limiting caffeine and screens in the evening and a calm environment.

From our range of food supplements with traditionally used plant extracts (valerian, passionflower, oregano) we offer Sleep Well.

Consult a doctor about long-term insomnia.

In managing ordinary nervousness, lifestyle measures help – exercise, breathing exercises, sufficient sleep and reducing stressors. If anxiety or tension persists, consult a doctor.

From our range of food supplements with traditionally used plant extracts we offer Be Well.